Privacy Policy

Last updated: October 2026

This Privacy Policy explains what Outsideserious Septic ("we", "us") does with information when you visit outsideserious.garden, call the phone number shown on this website or send a form. It is a general template and is not legal advice.

What We Collect

First, the details you give us. When you call or fill out a form, you may share your name, phone number, email address and location. You may also describe your septic system, sewer line or plumbing problem.

Next, the details we pick up automatically while you browse. These can include your IP address, browser and device type, the pages you view and the time of your visit. Calls to the number on this website may be tracked, and some may be recorded, for quality and billing purposes.

Why We Use It

We use your information to:

• Match you with an independent plumbing and septic provider that serves your area
• Pass your request details to that provider so they can reach out to you
• Reply to your questions and messages
• See how this website and our phone lines are used
• Improve the website and the service
• Meet legal duties and guard against fraud or misuse

Who Receives It

Outsideserious Septic is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners so they can contact you. These providers are separate businesses. Each has its own privacy practices.

We may also share information with companies that help run this website and our phone systems, such as hosting, analytics and call-tracking services. We may disclose information when the law requires it or when we need to protect our rights.

We do not sell your personal information for money. Some laws count sharing with marketing partners as a "sale" or "share." Where those laws apply, you may have the right to opt out.

Cookies and Analytics

This website may use cookies and similar tools to learn how visitors use it. You can manage cookies in your browser settings. If you turn them off, some parts of the site may not work as expected.

Your Choices

Depending on where you live, you may be able to access, correct or delete your personal information. You may also be able to opt out of certain sharing. To make a request, email contact@outsideserious.garden. We may need to confirm who you are before we act on it.

Security and How Long We Keep Data

We take reasonable steps to protect your information. Still, no way of sending or storing data is completely secure. We keep information only as long as we need it for the purposes above, or as long as the law requires.

Children

This website is not intended for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may change this policy from time to time. The date at the top shows when it last changed.

Contact

Questions about this policy? Email contact@outsideserious.garden.